Troubleshooting Guide
7
How much data will you send over my network?
Live Video display uses from 2,000 bytes/sec to 200,000 bytes/sec, depending on the
image content and the Network Client Live Camera Settings. If not enough
bandwidth is available, video frames are dropped to accommodate the bandwidth.
Retrieval of recorded video files can use more bandwidth, but only for the duration of
the download. The size of the download is displayed before the download begins and
the download can be terminated at any time without losing data that has already been
received.
How much video download bandwidth will Intellex/Network Client use on my network?
On a private 100BASE-TX network with no other traffic, Network Client uses from 6%
to a maximum 12% of network bandwidth during video clip downloads.
On a corporate network, bandwidth is usually allocated by the server or servers, and
is affected by network topology and installed equipment. Intellex and Network Client
do not monopolize network bandwidth over sustained periods.
My network consists of numerous mainframes located worldwide. Can I still install Intellex and
Network Client?
Yes. As long as your network supports TCP/IP and any firewalls are configured
properly, the Network Client can connect to the Intellex.
Can Intellex and Network Client perform on a Wide Area Network (WAN)?
Yes. As long as the IP address or the host name can be resolved and routed, the
Network Client can connect to the Intellex.
What must my MIS staff do to install and configure Intellex and Network Client on my network?
This depends on the network configuration and the location of the Intellex and
Network Client units. It may be as simple as providing hook-ups to the network. If
needed, the MIS staff must provide logon capabilities and set up access capabilities
between network domains. They may use subnetting to isolate video traffic from
other parts of the network. If firewalls are used, MIS must properly configure the port
addresses in Intellex, Network Client, and the firewall.
How do Intellex and Network Client establish communications?
Intellex itself does not send any messages. Network Client "pings" or checks the local
area network for the Intellex units entered in the Remote Instruments list. You can
click on a unit in the Sites window to ping an individual Intellex unit. Network Client
also pings units when you select Refresh Instruments in the Action menu.
Can I retrieve more than one video clip from an Intellex unit at the same time?
Only one Network Client can retrieve video from one Intellex at a given time.
Multiple camera video segments can be retrieved simultaneously within that time
frame.
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