
Intellex Digital Video Management System
Troubleshooting Guide 37
Serial port numbers
change.
New devices added. The serial port assignments
(COM1, etc.) can change if
new peripherals (like a
modem) are added. Add all
peripherals and accessories
and reboot; then set up the
text streams.
A different port expander is
connected
A different USB/RS-232 port
expander was connected to
Intellex. The software keeps
track of port expanders by
the serial number of the port
expander. If a different port
expander is connected to the
Intellex, a new set of port
numbers will be assigned.
Text formatting is
wrong in Playback.
Formatting of text source
does not match Intellex.
Intellex recognizes only a
carriage return as a
formatting delimiter. Contact
your Sensormatic
representative for more
information.
TEXT PROBLEMS (continued)
PROBLEM POSSIBLE CAUSES SUGGESTED ACTION
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